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Did you know you can easily make changes online?

  • Save time and money
  • Change or cancel flights
  • Add or remove travelers
  • Add bags, seats, & more
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Customer Solutions

For assistance with flight status, baggage, flight changes, cancellations, refunds, or Avelo Plus memberships, email: support@aveloair.com

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Report fraud

Spotted something that doesn’t look right? If you think you’ve come across a fraudulent booking, a fake Avelo offer, or a message pretending to be us, let us know and we’ll look into it: fraud@aveloair.com *Please note this email address does not handle inquiries related to flight status, baggage, flight changes, cancellations, refunds, or Avelo Plus memberships.

Other contacts

Media Inquiries: media-inquiries@aveloair.com

Partnerships requests: partnerships@aveloair.com

Influencers – Avelo Ambassador Program: Learn more