Cancelling Your Flight with Avelo
For reservations booked prior to 3/6/25 9pm CT:
Flights may be changed or canceled up to 15 minutes prior to scheduled departure without penalty or fee.
For reservations booked on/after 3/6/25 9pm CT:
With AveloFlex:
No change or cancel fees assessed. You can make a change or cancel your flight up to 15 minutes prior to scheduled departure without penalty or fee.
Without AveloFlex:
| Days from departure | Change/cancel fee (as % of total reservation value) |
|---|---|
| Greater than 60 days | No fee |
| Between 8 and 60 days | 25% |
| Between 24 hours and 7 days | 50% |
| Between 15 minutes and 24 hours | 75% |
| No changes or cancels are permitted within 15 minutes of departure. | |
Avelo Travel Funds
Canceled reservations will receive Avelo Travel Funds that can be redeemed toward a future Avelo flight. You can book a new trip using your Avelo Travel Funds online at www.aveloair.com. Avelo Travel Funds are issued to Customer(s) traveling on the itinerary, are non-transferable, and have no cash or refund value.
Refunds
Reservations canceled within 24 hours of purchase and at least 7 days (168 hours) prior to the scheduled departure will be refunded to the original form of payment by visiting Manage Trips. A $25 charge per seated traveler applies to reservations canceled through Avelo’s Customer Support Center.