Optional services

At Avelo, we offer you choice. We’re proud to offer a simpler, smoother travel experience at everyday surprisingly low fares, and the ability for you to add only the options you choose.  Choice allows you to customize your trip so it becomes just right.

Checked bag, carry-on bag, fees and allowances

Customers in the military traveling on active duty or permanent change of station orders may check two Checked Bags for free, and not be subject to excess, oversize, or overweight baggage charges.

Personal item

One free personal item not larger than 14″L x 9″W x 9.5″H (35.6 cm x 22.9 cm x 24.1 cm) that must be capable of safely stowing under a seat. Examples of personal items include a purse, briefcase, laptop computer case, small backpack or small camera case.

Carry-on bag

One carry-on bag is permitted in the aircraft cabin for a fee. The carry-on bag must fit into an overhead bin and not be larger than 22”L x 14″W x 9”H (56 cm x 35 cm x 22 cm) and weigh not more than 35 pounds (15.8 kilograms). Examples of a carry-on bag include a roller bag, garment bag, large backpack, tote bag – in all cases capable of being safely stowed in an overhead bin.

Checked bags

Checked bags may weigh up to 50 pounds (22 kilograms) and measure up to 62 inches (157 cm) in overall exterior dimensions (length + width + height) including handles and wheels. Any checked baggage that exceeds these limits will be subject to additional excess baggage charges.

Oversized and overweight bags

Baggage in excess of 62 inches up to 80 inches (158 cm to 203 cm) in overall exterior dimensions (length + width + height) and/or baggage weighing over 50 pounds up to 70 pounds (22.8 kg to 31.8 kg).

Overweight: Additional $50
Oversize: Additional $50
Overweight & oversize: Additional $100

Did you know?

It costs less to bring two smaller lighter bags than one oversized overweight bag!

Effective date: April 8, 2021 for flights to/from BUR or STS

Bag option prices, which are per person per direction:

Bag Option

Online

Airport

Customer Support Center

Carry-on bag

$35

$45

$45

1st checked bag

$10

$20

$20

2nd checked bag

$20

$30

$30

3rd checked bag

$100

$100

$100

Effective date: September 16, 2021 for flights to/from BUR or STS

Bag option prices, which are per person per direction:

Bag Option

Online

Airport

Customer Support Center

Carry-on bag

$25

$35

$35

1st checked bag

$20

$30

$30

2nd checked bag

$30

$40

$40

3rd checked bag

$100

$100

$100

Effective date: August 19, 2021 for flights to/from HVN

Bag option prices, which are per person per direction:

Bag Option

Online

Airport

Customer Support Center

Carry-on bag

$35

$45

$45

1st checked bag

$30

$40

$40

2nd checked bag

$40

$50

$50

3rd checked bag

$100

$100

$100

Other Services

Fee

Select the seat you want

Select your seat preference or opt to have one assigned.

$6 and up

Priority boarding

Board the plane before general boarding.

$10

Pet in cabin

Avelo allows hard-sided carriers no larger than 14”L x 9”W x 9.5”H (35 cm x 22 cm x 24 cm) or soft containers that fit in the same space.

Your small dog or cat may be carried inside a pet carrier that fits under the seat in front of you. Customers traveling with a pet may not occupy an exit row seat or a seat with no forward under-seat stowage.

$95

Distribution charge

Included in fares quoted on this website or through our Customer Support Center may be an embedded distribution charge, which, if present, is broken out separately in the itemization. This charge does not apply to any reservations made at an Avelo airport ticket counter.

Up to $22

Group booking fee

Reservations for 11 or more Customers made via our Customer Support Center incur a fixed group booking fee per flight segment.

$100

Musical instruments

Musical instruments may be checked subject to a limited release of liability, see Baggage limitations of liability.  If the musical instrument exceeds 50 pounds (22.7 kilograms) (including case or covering) in weight or 62 linear inches (157 cm) in size (outside length plus height plus width, including case or covering), an additional charge may apply.

Learn more about our Special baggage and sports equipment standards.

Other fees may apply

Sports equipment

Sports equipment may be checked, and applicable excess, oversize and/or overweight fees apply. Avelo reserves the right to refuse transportation of these items due to safety and/or operational limitations.

Learn more about our Special baggage and sports equipment standards.

Other fees may apply

Firearms and other restricted items

Subject to our standard overweight and oversize bag limits and fees, we accept firearms and other restricted items in accordance with our Prohibited and Restricted Items Standards.

Oversize bag fees may apply