To learn more about our refunds, visit our Refunds and Avelo Travel Funds page.
How to Use Your ATFs
Learn how to redeem your Avelo Travel Funds (ATFs) for your next flight.
Did you know? The Avelo mobile app is the fastest way to book flights, check in, manage your trips and profile, and much more. Available for iOS and Android.
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Sign in
Sign in to your account with the email address associated with your ATF.
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Book a Flight
Start your booking. Select flights, seats, and pause when you get to the "Enter Traveler Details" page. Important note: On the "Traveler Details" page, if you see the “Don’t forget to sign in!” message, click it to sign in and ensure you are logged in.
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Access Travel Funds
When you land on the "Complete Purchase" page, expand the “Have a promo code or Avelo Travel Funds?” section.
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Apply Travel Funds
Enter the amount you want to use in Avelo Travel Funds, and click the ‘Apply’ button. (Don't worry, if you have more than one ATF, we will automatically redeem the first upcoming expiring ATF.)
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Submit
If your ATFs cover the entire cost, just click the ‘Submit’ button to complete your booking, and you’ll see your confirmation on the next page!
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Complete Payment
If there is a balance due, enter payment information to pay the difference, and click the ‘Pay’ button at the bottom of the page. You'll see your confirmation on the next page. Then you can get ready to fly!